Terms and Refund Policy

  • Your payment information will be handled securely and will not be shared with others. For your safety your credit card information is not stored on this web site.
  • I agree that no “charge-backs” will be issued prior to making contact with TSCTesting to settle any disputes and TSCTesting requires written agreement to perform a “charge-back”.
  • I agree that when a drug/alcohol test registration/donor pass is issued, it is non-refundable; tests may be rescheduled or a credit will be provided for future testing. There are no refunds on drug/alcohol tests once they are ordered and the test registration/donor pass is issued.
  • DOT Consortium Membership: Once payment is received, a certificate of compliance will be issued via e-mail and US Mail. For 2 or more drivers, please call for discounts.
  • Instant drug tests may not be available in all areas due to State laws and facility inventory. If you order an instant drug test and a facility is not available or it is not allowed in your State, our customer service representatives will contact you via a phone call to discuss your options for Lab testing.
  • With instant drug tests, negative results will be available on the same day; if the instant result is non-negative, the specimen will be sent to the lab for lab confirmation and MRO review.
  • We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

What People Say About Us

Our company switch to TSCtesting as our consortium at the start of 2021. We’ve been impressed with the high level of customer service provided by TSC through this past year. Their follow up and communication is head and shoulders above our previous consortium. We would absolutely recommend TSCtesting to any company looking to partner with them.

Tony Cordova, Director of Safety for American Pacific Forwarders

At JSG Trucking, there is nothing more important than any matter related to safety and compliance.  In the case of our DOT drug & alcohol testing needs, we require a service that provides professionalism, competence, reliability and responsiveness.  With TSCTesting, I have found a partner in drug & alcohol testing that covers my requirements, thereby providing me the ability to focus on every other aspect of my company’s operations.

Joe Giammona, President of JSG Trucking Co.